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The Telecoast plan is simple: Deliver high quality products at an unbeatable price while providing extraordinary customer service & support and industry-high valuation on idle equipment assets.
Telecoast sells Top-Tier networking hardware under the following terms and conditions:
Payment Terms: Telecoast strives to provide top quality, deeply discounted networking hardware. We accept Visa, MasterCard, AmEx, Discover and Pay-Pal. We also accept bank checks, company checks and Western Union from validated purchasers. Payment terms and type will be outlined in our original quote and binding when issued a purchase order from the customer.
Customer Quotes: Telecoast/Seller will provide all our Customers/Buyers a written quote indicating price, availability and delivery on all equipment purchases made from Telecoast.
Purchase Orders: Telecoast requires a purchase order on all equipment prior to shipping.
Order Cancellation: Issuance of a purchase order to Telecoast binds buyer to terms and conditions listed within the PO, orders cannot be cancelled without good reason and could be subject to a restocking fee of up to 25%.
Returns and Exchanges: Telecoast will work with it’s customers to find the best solution possible if, for any reason, our customer isn’t 100% satisfied with their equipment purchase. We treat each return request individually to assure our customers the fastest, easiest and smartest option of return.
Equipment Quality: Telecoast sells top-quality network hardware. We guarantee the products we ship to be complete and appropriately packaged. In the event that any equipment shipped by Telecoast arrives damaged, we expect our customers to immediately notify us.
Shipping: We primarily use FedEx as our shipping carrier and believe them to provide the most comprehensive service & security that packages will be delivered clean and without problem.
Warranty: Telecoast ships all products with our standard 1-year warranty. Extended warranties are available upon special customer request. Often our “new in box” equipment carries original manufacture warranty. All equipment is subject to prior sale.
Sales Tax: Telecoast only charges sales tax to California companies and individuals that don’t qualify for sales tax exemption. Companies and individuals outside the State of California are not charged sales tax on equipment purchases.
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